WalkMe

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Read 168 WalkMe reviews and testimonials from customers, explore 85 case studies and customer success stories, and watch 36 customer videos to see why companies chose WalkMe as their User Onboarding Software

WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, enabling organizations to navigate the change brought on by technology. Leveraging over a decade of experience, WalkMe’s platform integrates generative AI to deliver proactive, accessible, and actionable insights. Their context-aware solutions guide users through any workflow, identifying and resolving digital friction to ensure seamless execution of critical processes across all departments. Trusted by global leaders like IBM, Nestlé, ThermoFisher Scientific, and the U.S. Department of Defense, WalkMe empowers organizations to maximize software ROI and drive people-centric digital transformation.

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  • 168 Testimonials View
  • 85 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 4806 reference ratings
4.7/5.0 (4806)
  • Winter 2026 Market Leader User Onboarding Software
    Press Release Report
  • Winter 2025 Market Leader Digital Adoption Platforms
    Press Release Report

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Featured Testimonials

  • "We have many new and exciting key projects coming soon that we wouldn’t be able to do without WalkMe’s offerings and incredible Service Team. I am pleased with the partnership …

    Matt Kenney Head of Global Customer Support & Operations, Client Success

  • "WalkMe is a key tool in helping our users understand these features and how to make the best and most efficient use of them. Understanding our community’s needs and giving …

    Aaron Bloom Operations Associate

  • "We're in the middle of launching several new products and getting us up to speed with your LMS and great articles has been instrumental in our success so far."

    Andrew Reagan Training Content Manager
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Featured Case Studies

  • Fujitsu leverages WalkMe's DAP for global standardization and enhanced user experience

    Syojirou Shiratori Digital Systems Division, Enabling Technologies General Manager

  • Nasdaq boosts Net Promoter Scores and slashes support requests by 25% with …

    Matt Kenney Head of Global Customer Support & Operations, Client Success

  • IBM boosts conversion rate and retention rate with digital adoption strategy and …

    Nilanjan Adhya Chief Digital Officer
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Featured Customer Videos

  • Smith & Nephew enhances procurement process, streamlines change management, and reduces support tickets with WalkMe
    Play Video
    Jerome Peytavin Global Business Services Procurement Knowledge SME
  • Dentsu improves the customer journey and drives feature adoption with WalkMe
    Play Video
    Nathan Aitken Software Trainer
  • AlayaCare - Customer Success Story (Neil Grunberg - VP of Product)
    Play Video
    Neil Grunberg VP of Product
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Additional WalkMe Information & Resources

Read WalkMe Reviews, Testimonials & Customer References from 168 real WalkMe customers.

Browse WalkMe Case Studies, Customer Success Stories, & Customer References from 85 businesses that use WalkMe.

Watch WalkMe Customer Videos to learn why 36 businesses chose WalkMe.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.