NewBook International, Inc. Review

Customer Reference Rating4.8
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 86Testimonials
  • 73Case Studies
  • 4Customer Videos

Overview

NewBook offers advanced PMS and CRM solutions that help to save you time so you can concentrate on important tasks like expanding your business. The company was established in 2010 and has grown rapidly to become a leading provider of cloud CRM and PMS tools that empower enterprises across the world. NewBook employs professionals in Australia, the UK, and Fiji, and the firm has won recognition for its efforts to improve the tourism and hospitality industry.

NewBook makes it simple for organizations to utilize online tools to manage basic business elements like guests and clients, billing, and tasks. Its PMS product assists enterprises to accept online bookings, link to third-party sales channels, and perform up-selling and other revenue-producing actions.

Benefits

Slack Integration

Work on the move with Slack and NewBook. Slack is a web-based system that links people and applications to improve team communication. You can get Slack notifications on your smart watch, tablet, and mobile phone, which means you can be productive from anywhere.

NewBook Messenger

This tool helps you communicate effortlessly with your staff and guests. Swiftly see which employees are available to attend requests to stay on top of tasks, even during busy days. You can devise group chats to communicate with several employees simultaneously. Update your online availability to enable your guests to chat with you. A highlight is the software’s AI guest assistant tool named NEW.B.I.E which can be integrated with Messenger to allow guests to seamlessly talk with an employee in busy times.

Multi-Category Bookings

Guests can make multi-category reservations online and don’t have to do two separate bookings or call your property. After guests enter their dates, they can select from various room types if their first choice isn’t available for their entire period of stay.

Direct Debit

It is easy and fast to set up direct debit and it eliminates the worry of late payments. Automated payments are safe, minimize admin work, and give you the assurance that you will get on-time payments for your invoices. Guests needn’t make manual payments and don’t have to fret about incurring late penalties.

Product Features

  • Property Management System
  • Customer Relationship Management
  • Administration
  • Billing
  • Booking & guest management
  • Customization & configuration
  • Financial & business reporting
  • General business management
  • Human Resources
  • In-built channel manager
  • Marketing & automation
  • Online bookings
  • Guest portal
  • Facebook integration
  • Revenue management
  • SMS/text messaging
  • Setup, training & support
  • Tour, activity & charter management
  • Utility, task & facility management
  • Universal booking engine

Pricing

Fill out the contact form on the NewBook website and give information such as your type of business, number of rooms, number of concurrent users, single or multiple location etc. to get a custom quote. 

Customer Support

  • Phone Support
  • Training
  • Support Tickets